So, today I hit the roof and emailed Corporate my blog post.
Less than 30 minutes later, I got the response email: "Where are you?"
About an hour after that, I got a call from the local president who wants to schedule a meeting at my earliest convenience.
My husband emails me to demand what I said to corporate because now the local guy is all pissed off with him and yelling at him and we're probably not going to get our deal.
I emailed him back: WHAT deal? Corporate had a big problem with what was going on. Clearly, I was right and this is ending badly.
I got home to find the heat ON (surprise). I will never know if that is because of my email or if it was just the way things fell into place. Frankly, I don't CARE anymore. BUT, the motor is sputtering loudly enough you can hear it outside. Is that normal? No, it isn't. Our motor is water logged from the first bursting. But...you know, after we ridiculed them and all, they didn't feel comfortable working with it.
Ummmm...I wasn't ridiculing you, that's called criticism, and you TOTALLY deserved it!
BUT - long and short of it is, they DID get it up and running, albeit four days after the promised day and two hundred over the high end of the original quote. And we'll meet this fellow face to face and talk it out. And then - we will have learned a MAJOR lesson.
GET A HOME WARRANTY. IT'S NOT COVERED IN INSURANCE.
I am grateful to the company for the fact that for the first time in 17 days, I can't see my breath in the house.