[Canada MSW 2019]

Hey everyone, Im a little worried and was hoping I could hear from others. I got an offer from Ryerson back in March and during the phone conversation I was told that we would be getting a detailed package shortly that would provide more information for stuff such as funding. I've accepted my offer on time and paid the deposit. However I haven't received anything yet other that the offer letter on RAMMS. Is everyone else having the same experience or has Ryerson sent you more information? 

I've tried serval times to email and call (left vm) Milene Ferreira in the past 2 months who is graduate administrator who we were told to reach out to if we had questions however I haven't gotten a single reply.