Sending GRE Confusing

[clandry]

I have a few qustions regarding sending GRE scores to prospective schools. On my ETS account it shows the institution I have sent my scores to as well as the department. For one of the schools I am applying for, they wanted it sent to the institution as a whole not the specific department I'm applying for. I sent it to the department in that institution, but I have no idea how any of this works. The admin coordinator there is also not responsive so I don't even know if they received my scores. 

 

Do you guys know how score report sending works? I.e., if you listed an institution and the respective department, who gets the document? 

[TakeruK]

If you list both an institution and a department, my sense is that they "both" will get it. I don't think it will actually go to two different places, I think the scores will still go to the school and the department code will be attached to help the department find your score report (and to help the school admin staff sort your scores). So, if your school wants the score sent to the institution as a whole (many do), then just fill in the institution code, and leave the department code blank -- I think the computer might replace your blank with their code for "no department listed"