not being able to add score recipients

[pikaçu]

Hi,

I want to add score recipients for gre-math exam,

but i couldnot, i can choose the school, but when it comes to choosing department (figure 1)

it gives error (figure 2)

(  when i click on skip, again error )

(( I posted the issue to Prometrics but they havent responded yet ))

Any idea? 

thank you in advance

[pikaçu]

Figure 1

https://lh3.googleusercontent.com/-z3UGG9VG6YU/Varz61klhqI/AAAAAAAAAAw/Cxp-O58Hvgc/s800-Ic42/1.png

 

Figure 2

https://lh3.googleusercontent.com/-6fA4jsGd6Ns/Varz7OByIwI/AAAAAAAAAA0/AkyKmEdErs0/s800-Ic42/2.png