I have send message via portal, it was 3 weeks ago maybe. I asked about the status "selection made", which was like a cover question not to ask directly when the results are out. And I got answer within a day that please be patient, the "selection made" means nothing and wait for the official letter. And that was it. Now I am not gonna write them via portal, I don't see any point of it. Probably the answer is the same - please be patient. That's why I decided to call today - just to get a little bit more information.
And one more thing... I have sent twice letter via portal. Both times I have got answer from different persons. First letter was about application process and documents - answer was very polite, friendly and informative. But the second one was about the "selection made" - answer was short, a bit rude and after reading it I felt guilty that I even wrote that letter. But you can't choose the person whom you write... That might also be the reason why I don't want to write again.