They just added a contact page to the status page. I think it's happening soon!
Contact Information
Financial Aid application questions (all applicants):
Phone: 617-495-1155
E-mail: financial_aid@hks.harvard.edu MPP, MPA2, Mid-Career MPA (including Mason), and Non-Degree applicants:
Office of Admissions
Harvard Kennedy School
79 John F. Kennedy Street
Box 93
Cambridge, MA 02138
E-mail: appstatus@hks.harvard.edu MPA/ID applicants:
MPA/ID Program
Harvard Kennedy School
79 John F. Kennedy Street
Box 15
Cambridge, MA 02138
E-mail: mpaid_program@hks.harvard.edu