So when I called I actually had to see about an issue that was showing with my unofficial transcript on my admissions page (thankfully it’s all there on their end), so I did give them my name and he did look it up! I had asked for a general time line after I resolved the issue and he had told me the timeline info I put here. Although, I did see the same thing on the results page. Hope that helps! I’m extremely stressed as well :,,,,)