Your apology is accepted and I just want to point out to everyone that this is a PUBLIC forum and not only grad students read and post to the forums. You never know where staff may be..which includes facebook, myspace, etc., so please be careful of what you may say and who you may offend. When applying to a graduate school and paying the application fees, you do not want to offend one that you may be working with for the next 5-7 years of your life and whose primary job is to direct you and help you along your journey through graduate school, and also shoot yourself in the foot by ranting on public spaces. Those secretaries being called for stats, whose job it is to give out that type of information, not only have the added stresses of keeping track of 100's of applicants and getting acceptance and rejection letters out on a timely basis, etc. but then have the added volume of calls of nervous applicants on top of their usual job duties. Please be understanding and realize our side of things as well.
Good luck to everyone in their application process and I wish you much luck on all your future endeavors.