Yes. I used them and posted my feedback on using the service as anyone would as a word of advice, but everyone seems to think when one offers their own personal advice on something or post something of relevance to the web then its a scam or advertisment. I was simply offering my take on having assistance with filing out the form. YES. You can do it for free. YES. You can do your taxes for free. YES. You can clean your own car. YES. You can clean your own house. But there are times when you need assistance and help, and in this case, I found the extra guidance worthwhile by being able to speak to someone who could help me process the form. Sometimes going through the government sites/institutions take time and extra energy. For those who have done it on their own and feel its easy enough, great. But I don't think that means you automatically need to condemn and judge others who may wish to try other means.
Secondly, if I was strictly out to promote XYZ business, I highly doubt I would have simply posted a simple message here at thegradecafe.com or one posting on DIGG. Like I said, I just recently had my FAFSA processed through them, I liked having the help, and was just passing on my experience.
No conspiracy theory. sheesh.