Application Uploading Issue

[Yet Another Fish]

I am in the process of filling out an online application, and I have to submit a pdf. The website only accepts pdf's, but apparently not ones I try to upload . The pdf I am trying to upload is under the size limit.

Image of the situation:

http://i.imgur.com/it6kX.jpg

So I was wondering if anyone has had problems uploading pdf's into grad school applications and could offer some advice. I will probably be contacting the school to let them know about my problem, but I was hoping I could look like a dunce here instead of in an email to the school.

Edited December 31, 2010 by Yet Another Fish

[eklavya]

If it helps, close any open pdf files - be it on the browser or on the pdf viewing software. Another place to check is the taskmanager. Sometimes the programs can run in the background and might need to be closed. Or, maybe the file is corrupt?

[Yet Another Fish]

If it helps, close any open pdf files - be it on the browser or on the pdf viewing software. Another place to check is the taskmanager. Sometimes the programs can run in the background and might need to be closed. Or, maybe the file is corrupt?

Good ideas - closed a background adobe process - but still didn't work.

The file is not corrupt in any way as far as I can tell.

[katerific]

How long has it been doing that? Is the deadline soon? It might be a problem on their side, but they just haven't fixed it yet (or even noticed).

[wanderlust07]

This probably won't work based on the error message you're getting, but I had a few apps not play nice with Firefox (no idea what browser you're using). Some of the online applications purport to be compatible with various web browsers but pretty much lie like a rug. You may try from a second browser just to make sure the problem is with the file itself and not the system (this is assuming you can't get ANY .pdf to upload to the system, clearly).

While we're covering the ABC's: The file is an actual .pdf (ie converted or scanned to a .pdf rather than just mangling the extension?)

If you can upload other .pdfs to the system, something is wrong with the file, and I'd try to get another copy (if you're up against a deadline, many schools are understanding if you give them a polite heads up and offer to send transcripts as hard copy or email attachments--ask who needs it). If nothing uploads from any browser, I'm sure they will take into account the tech. glitch on their end when looking at apps, but you should still email and give them a heads up (sometimes there's a support button on third-party e-applications that will put you in touch with some person who may or may not know anything/bother to read your email carefully, but that's another avenue worth checking if you have time).

[Yet Another Fish]

This probably won't work based on the error message you're getting, but I had a few apps not play nice with Firefox (no idea what browser you're using). Some of the online applications purport to be compatible with various web browsers but pretty much lie like a rug. You may try from a second browser just to make sure the problem is with the file itself and not the system (this is assuming you can't get ANY .pdf to upload to the system, clearly).

Thanks for the tip - the upload worked in IE but not in firefox for whatever reason.