I think it depends who you talk to. Last week I was told email. Yesterday I was told via mail. When I first called early this month and asked if I can apply late, they said that was fine since they had many requests for it. They are open till 4. I would call if you are curious. Just explain the situation. I wish they would just make a post online or something. But I just looked at my agora account again and it still says review. So i don’t know what’s going on with them