After you click through the application portal, view your acceptance letter, and head back to the main portal, there should pop up a graphic bearing "Admitted Students Portal" or something like that. Click that, and it takes you to another screen with housekeeping information, a welcome letter, and your financial aid award. At least, that's how it worked for me. I checked my financial aid way before they sent me the letter informing me it was ready. Must be a delay in the system.