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I got a nice letter from a student ambassador but no response from the actual department (Wagner School.) I've also applied to Tisch's ITP and no response from them either...

What about contacting a professor for the first time now? I've met her before (3 years ago) so she wouldn't remember me but I mentioned her in my statement. There are others who I don't know but did mention in my statement as being inspirational to me etc. I have something specific to mention about their work that is important to me but is it too late to cold-contact them now?