Help with sending GRE scores to Georgetown

[jontwk]

I hope someone can help me with this, or at least give me a sanity check.

I'm trying to do something relatively simple - send my GRE scores to McCourt. As the application instructions indicate, their GRE codes are 5244 for both the school and the department. 

5244 works for the School code. However, it doesn't seem to be valid for the Department code. I attempted to circumvent this by sending my scores without the Department code - about a month ago - and admissions hasn't received it. They confirmed the code is correct. I also reached out to ETS, who has been unhelpful so far.

Has anyone else faced the same issue? Feeling a little nuts for tripping up over something that should be relatively straightforward here.

[nycpolicy]

I checked, 5244 is not a department code at all. From what I understand on the link, there is no specific department code. I think the best way would be to email a screenshot of your order confirmation when you first sent your GRE scores + all of your valid info including your GRE registration number and ask them to check in their records again. This happened to me in one of my schools and they asked for this information. After a bit of following up they were able to find and verify my scores. If this doesn't work, send them the screenshot you pasted above and ask them what the net step should be. 

[jontwk]

Finally resolved. Quick update for anyone else with the same problem in future years:

1. After a few emails back and forth, they told me to submit under the Department code 1903 (Public Policy Analysis). This is, again, contrary to whatever is listed on their website.
2. A month after that, with no update to GRE status on the portal, I re-sent my GRE registration number to admissions. That seems to have finally solved it.

@aaprabhakar Thank you for the advice!

[madeleine17]

Exact same thing is happening to me except they told me to send it to the regular department code not the public policy analysis and I have sent it multiple times with a screenshot showing that ETS sent them it. I think the issue is on their end.