I received an email weeks ago from the USF graduate admission office about missing materials, such as transcripts, GRE, etc. However the instructions on the USF website as well as CSDCAS said to send official transcripts and GRE scores only to CSDCAS, which I did and uploaded unofficial copies like it suggested to their FACTS online application. I emailed them back right away at the address they provided and have yet to hear anything back, and my application status on the USF website still says incomplete. Has anyone else had this issue and/or know if I should be worried about my application falling through the cracks?