Funny, the program I was referring to is also UMB. They also told me the extra time spiel, then kept sending me those automated emails that my application wasn't complete and wouldn't be reviewed. I asked them to check if it was received and just in the pool of things to process, and they said it hadn't been received. Hopefully resending the scores will solve the issue! Did your scores eventually get processed? They're my #1, so it was just disappointing to think they may not be on top of things.