Score recipient not valid/active

[fireant]

In online score reporting system of GRE, next to the institution name in mygre page, I see "two starts" which is explained below as "Score recipient not valid/active".

Does anyone know what this means? The score orders also have a report date showing a date. Does that mean that my scores are sent without a problem? I am really worried :/

[contretemps]

No, there is a problem. It means your score is sent on that "report date" but the code is not valid or inactive.

[fireant]

@contretemps: Thanks but regardless of having a report date or not, by the time I make a new online score order to be sent to a school, It always have ** next to the name of it. So I don't think that it is about what you mentioned.

[pinkrobot]

I had the same problem and called ETS today. I had requested four additional score reports for my general GRE scores; my subject GRE scores (test taken on Nov. 12) were not available at the time that I ordered those score reports (and in fact are still not available!). The ETS representative told me that when you order score reports AND have taken a test for which the scores are not available, those two stars show up regardless of whether or not you are trying to send those unavailable scores. (The legend "Score recipient not valid/active" seems misleading: in this case it has nothing to do with the score recipient at all.) So, my general GRE scores went without problems to the four score recipients I designated on the date that ETS states they were sent, just like I requested; the two stars are there because my subject test scores, which I had not been trying to send anyway, are still unavailable. Does this make any sense?

(It may also help you to know that before I called ETS I checked my bank account to see if the amount of the transaction had been deducted; it had, and there was no refund of any kind. If the same holds true for you, you are likely in the clear.)

[fireant]

I had the same problem and called ETS today. I had requested four additional score reports for my general GRE scores; my subject GRE scores (test taken on Nov. 12) were not available at the time that I ordered those score reports (and in fact are still not available!). The ETS representative told me that when you order score reports AND have taken a test for which the scores are not available, those two stars show up regardless of whether or not you are trying to send those unavailable scores. (The legend "Score recipient not valid/active" seems misleading: in this case it has nothing to do with the score recipient at all.) So, my general GRE scores went without problems to the four score recipients I designated on the date that ETS states they were sent, just like I requested; the two stars are there because my subject test scores, which I had not been trying to send anyway, are still unavailable. Does this make any sense?

(It may also help you to know that before I called ETS I checked my bank account to see if the amount of the transaction had been deducted; it had, and there was no refund of any kind. If the same holds true for you, you are likely in the clear.)

that's it!