From the beginning UNC was difficult. The library science department did not follow through with two areas of my application. In one instance I had to contact them. However, the library science office did not pick up the phone on several occasions. Furthermore, they did not return phone calls although I left messages. I e-mailed them a few times and eventually they responded, not in a timely manner. Because the department incorrectly processed my application, I was not eligible for university funding for graduate students and despite their mistake they would not give me a chance for this type of funding. Of all of the programs that I was admitted to, I found that UNC was the most disorganized and the least communicative. The department never sent out a greeting to admitted students or a timeline. Even now I have no information from the department about when they would like admitted students to accept or decline an offer. I wanted to like this program. Initially, they looked like a promising program. Unfortunately, I do not have a favorable impression of their program.