@psych111 / SoCalGuy:
I attended the Higher Ed open house on Thursday and bits and pieces of the general open house on Friday. The Higher Ed open house was wonderful! The event officially ended at 8-ish, but I stayed until 11 talking to all of the current students. Very warm and friendly reception.
During Friday's open house, the programs scheduled for that day all had separate rooms/auditoriums. I didn't go to those so I don't know specifically what was discussed. The financial aid and housing lectures were informative. I spoke with one of the financial aid advisers who was quite willing to listen to my situation (in short, they don't change the financial aid package outside of extraordinary circumstances) but he was neither dismissive nor uncaring, which was a big change from the financial aid office at my large, public undergrad. I also spoke with Eileen Berger, the Access Services/Disability coordinator. It's clear that she is willing to work extremely hard to create solutions for students with various disabilities, so I would definitely recommend speaking with her if you have a disability or require extra help.