teds2 Posted September 4, 2016 Share Posted September 4, 2016 Hi guys, just wondering if anyone is experiencing problems registering for the GRE General test? I tried to register for the test and have selected a test date with 1:30pm start time in Toronto. However, when I proceed to the check out page, the start time was changed to 6:30pm. I am living in the UK now and am 5 hours ahead of Toronto. Do you think that's why the time has changed? If so, would 1:30pm still be my start time? I tried to email ETS to ask but they have not replied yet. I tried to register for the test today again and an error "No test centers found based on your search criteria. Change search criteria and try again." came up. It can't be possible that all test centres in Toronto are fully booked from September to November right? I have searched for different locations and the same error pops up. Just wondering if anyone has a similar situation and what can I do to register for the test?! Thanks! Link to comment Share on other sites More sharing options...
Clinpsyc01 Posted September 4, 2016 Share Posted September 4, 2016 From what I've heard, a lot of people have had this same problem. ETS seems to have been having problems with basically their whole website for a while- I can't even sign into my account. I would try giving them a call. Good luck! Link to comment Share on other sites More sharing options...
g1668334 Posted September 7, 2016 Share Posted September 7, 2016 Has anyone been able to register via phone? Each time I call them, I'm put on hold forever, and I just gave up after 40 minutes... Link to comment Share on other sites More sharing options...
ellieotter Posted September 8, 2016 Share Posted September 8, 2016 I talked to them last Thursday. They said there was nothing they could do on their end. Tried getting them to register me via phone and they said they use the same system we do to register so to not risk it until the issues are resolved...at this rate it seems like that isn't going to be happening before my applications are due...sigh Link to comment Share on other sites More sharing options...
Black Beauty Posted September 9, 2016 Share Posted September 9, 2016 Definitely call customer service again. If you are able to, I suggest you call around the time (8:00 am est ) they begin to take calls. I also experienced very long waiting times. Since I had them on speaker phone while I worked, it did not seem that bad. I have been trying to register for the past 4 days but have had tremendous difficulties. According to several of their customer service representatives, ETS is revamping their computer system. I assume they have ran into some problems and are having difficulties resolving these issues. Yesterday, I was able to get someone who, after talking to her supervisor, stated that she would register me. This was after many attempts of other representatives stating that they could not. Keep trying because they are able to register by phone. Link to comment Share on other sites More sharing options...
EvelynD Posted September 9, 2016 Share Posted September 9, 2016 (edited) It happened to me too! I've send them an email but they haven't replied yet. I could sign in about two weeks ago, but last week (when I treid to book the test) I got an error every time I tried to sign in. This must be a sign I'm not ready for that test Edited September 9, 2016 by EvelynD Link to comment Share on other sites More sharing options...
ellieotter Posted September 9, 2016 Share Posted September 9, 2016 (edited) Just an update for any of those still trying to register. I kept trying over and over again for over an hour this morning and finally was able to select a seat that matched the right time/day that the calendar had available. Don't give up hope, just keep refreshing those screens!! Edited September 9, 2016 by psychlife4me misspelling Link to comment Share on other sites More sharing options...
EvelynD Posted September 9, 2016 Share Posted September 9, 2016 I wasn't even able to log in, but i'm going to try again on Wednesday! Link to comment Share on other sites More sharing options...
teds2 Posted September 12, 2016 Author Share Posted September 12, 2016 Just an update - I have managed to sign in but unfortunately the time and date that I want to write my test is not available anymore. Had to pick another day but at least I have managed to register! Link to comment Share on other sites More sharing options...
EvelynD Posted September 12, 2016 Share Posted September 12, 2016 Good for you! I still can't even log in! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now