Actually, I have heard from one of my professors that the grad department is not well organized and in a complete mess. I've been to the grad office at Uottawa and they told me they have been having technical difficulties, but still... they don't pick up phone calls on the regular, their response to emails don't answer the questions posed, and I've seen a bunch of posts on how applications have been mislabeled as incomplete when it is the opposite (this happened to me too). GPSIA can't be on equal footing with NPSIA if it's not on the ball like this. Therefore, I'm looking forward to doing my masters at a different school after I finish my undergrad here.