Chamonix

Has anyone ever emailed a grad program to ask them when they expect to send out results? I've emailed the admissions office and they told me that I'm still in the game and that I should perhaps contact the program director? I don't know, though. Not sure about the etiquette. I am sort of in a time pickle (I need to send in my reply to a few programs I got into, one of them fully funded), yet I'm still waiting on my favorite program to say yea or nay, and I just don't know what to do.